We carry out the repair and maintenance of mining machines in our own service center in Budapest. We receive orders from all over the European Union.
We have been present in the mining industry since 2018, and during the operation of our own farm, we have accumulated a lot of knowledge and experience in repairing mining machines. We have built a dedicated service team who have improved their service skills through special manufacturer training.
You can bring the faulty machine to our showroom in person or send it to us by any courier service. We can also help you arrange a courier service, in which case the delivery charge will be added to the service charge at the end of the repair.
Our service is located in Budapest, but in order to protect our customers and their valuables, its location is not public.
You can view our detailed price list here.
We can offer a 1 month warranty on repaired items.
Yes, of course. You can see our detailed price list here.
What do you need to get a first round quote for a repair?
It depends on what was previously repaired on the machine before. Contact us by email or phone and we can discuss the details.
We always recommend that you bring the complete machine to us so we can guarantee long-term testing.
Of course we will keep you informed about the status of your machine during the repair. If we cannot repair your machine, you will have to pay the cost of the work and the materials used.
Within 5 days of reception of the product, our colleagues will identify any faults on the basis of the first short-term test and provide you with a detailed repair quote. We will then send you the results and, of course, you will be able to decide whether or not to have the repair carried out, depending on the price quoted. If you don’t want the repair, you will have to pay the cost of the inspection. Preliminary short term tests may not necessarily reveal all the problems, so the quote given is indicative and does not necessarily cover the final cost of the repair, but of course if the cost of the repair changes we will notify you of the change and any faults before the repair and we will carry out the work if you approve.
You will be charged for the service after the work is completed and before you receive the machine.
We repair the Bitmain Antminers, especially the L7, S9, S11, S15, 17 and 19 series, but we are continually making improvements to repair all popular brands and types of machines in the near future.
Generally speaking, lead times vary widely depending on the complexity of the bugs. Based on our experience, we can expect 2-4 weeks after short term testing, but this is heavily influenced by the number of bugs observed in the meantime. Of course we will keep you updated on when you can expect your machine to be ready.
It varies from model to model. When logging into the dashboards, you will need to send us the text in the Clog and Hlog tabs in a Word or Text file. If you need further assistance with this, please contact our colleagues on our central phone number.
Fill out the contracting form on the website or call us by phone. It is important to know the type of machine to be repaired and the nature of the problem, because based on this we can make a preliminary cost estimate.
Based on the information provided, we estimate the expected cost of repairs. It is important that this is not necessarily the final offer, the price may still change during the diagnostics and repair phase, but we will keep customers informed about this.
Based on the preliminary offer, you can decide whether you will entrust us with the work. If so, we are waiting for your machine!
After accepting the offer, we are waiting for your machine at our address: 1123 Budapest, Alkotás street 55-61, C. building 5th floor (Hillside office building). You can send the machine by courier or bring it in person. If you would like to bring it in person, be sure to make an appointment with our colleagues.
The mining machine is first subjected to a diagnostic test and its operation is tested. It is during this phase that we detect faults and determine if the machine can be repaired.
Based on the results of the diagnostics, we determine the necessary parts replacements and clarify the offer given in advance.
We will send you a refined offer, which will help you decide if you still want the mining machine to be serviced. If you accept the offer, we will start working.
It is at this stage that repair work on the machine is carried out, the necessary parts are replaced. During the repair work, problems, parts replacements that were not revealed by the diagnostics may surface. We will discuss any such additional costs with you in the meantime, and we will keep you informed.
After the repair of the mining machine is carried out, we test its operation. We will only declare it repaired if it works flawlessly during the test.
After the repair, we will issue the final invoice and send it to the contact details provided. The repaired machine will only be returned after payment. You can also pay in cash or via bank transfer.
If you have paid the invoice, the mining machine will be sent to the specified address by courier or you can pick it up in person at our office at a pre-arranged time. Address of our office: Hungary, 1123 Budapest, Alkotás street 55-61, C. building. 5th floor (Hillside office building).
* The analysis and investigation of the device must be paid in all cases.
** Necessary chip replacement price is not included.
*** Except in case of E9 series, where the price is determined individually.
